Frequently asked questions

NutriZen is a South African supplement brand selling targeted formulas online. The range covers magnesium, vitamin D, iron, zinc, B-vitamins, adaptogens, antioxidants, digestive support, blood sugar support and a herbal cleanse. Every formula lists its ingredients in full, with no proprietary blends.

All NutriZen supplements are made in South Africa and delivered nationwide from here, so there are no import delays or customs fees. Orders over R690 ship free, and our team is available on WhatsApp every day if you have questions about a formula.

NutriZen products are labelled halal and GMO free. We are not currently certified by a halal authority such as SANHA or MJC. Every ingredient is listed on each product page, so you can check a formula against your own requirements.

Ongoing tiredness can be linked to low iron, vitamin D or magnesium, among other causes. Take the free 2-minute nutrient test to see which areas your symptoms point to. If iron comes up, ask your doctor for a blood test first, since iron should only be taken when levels are low.

Yes. Magnesium helps the body convert vitamin D into its active form, which is why the two are often taken together. NutriZen Vitamin D3 + Magnesium Glycinate combines both in one capsule. Take it with a meal that contains some healthy fat to help vitamin D absorption.

It depends on the formula and your starting levels. Some people notice changes in sleep or digestion within the first week or two, while nutrient levels usually take four to eight weeks of daily use to build. Each product page has a "How you'll feel" timeline.

We ship across South Africa. Rates and timelines are calculated at checkout based on your address and selected service. You will see the full total—including any promotions—before you pay.

Most orders leave our fulfilment partner within 1–2 business days. Courier delivery is typically 2–5 business days depending on your area. You will receive tracking details by email or SMS when your parcel is on the way.

If your order has not yet been dispatched, we may be able to update the address or cancel it. Contact us as soon as possible via the contact page with your order number, and we will do our best to help.

Directions vary by product. Always read the label on your bottle first—timing (with food vs. away from meals), daily amount, and duration can differ between formulas. If you are pregnant, nursing, on medication, or managing a health condition, speak to a qualified practitioner before starting any new supplement.

We work with reputable manufacturers and prioritise transparent labelling and consistent quality. Specific testing claims depend on the product line; batch documentation and specifications are held to the standards our suppliers and regulatory context require.

Many customers stack targeted formulas, but nutrient overlap matters—especially for minerals and fat-soluble vitamins. If you are unsure about combining products, a pharmacist or clinician can help you avoid redundant or excessive intakes.

Opened supplement bottles generally cannot be resold for safety reasons. If your order arrived damaged, incorrect, or missing items, contact us within 14 days of delivery with photos where relevant, and we will arrange a replacement or refund in line with applicable consumer law.

Use the contact page and include your order number and a short description. For damaged goods, attach clear photos of the packaging and product. We aim to respond within one to two business days.

You can check out as a guest. Creating an account makes it easier to review past orders and speeds up repeat purchases, but it is optional.

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